Returns and Refunds Policy
Thank you for shopping at vestirkw Kuwait.
- If you are not entirely satisfied with your purchase, we’re here to help.
- Our products can be returned within 15 days of the original purchase of the product. A new product may be exchanged for another product or returned for a refund.
- To be eligible for a return, please make sure that:
- The product was purchased in the last 15 days
- The product is in its original packaging
- The product isn’t used or damaged
- You have the receipt or proof of purchase
- You obtained a Return Merchandise Number (RMN) from us
- Products that do not meet these criteria will not be considered for return.
- Refund credit amount usually takes 5 to 7 working days from time of order payment process.
To obtain a Return Merchandise Number (RMN) reach out to us on the contact us page first.
Send the product with its original packing and the receipt or proof of purchase and the RMN number we provided you, along with a note indicating whether you want to exchange the product (and if so, what other product you want to order) or request a refund:
Shipping charges
Shipping charges & Clearance charges and any other charges incurred by the local clearance agencies and relevant authorities incurred in connection with the return of a product are non-refundable.
You are responsible for paying the costs of shipping and for the risk of loss of or damage to the product during shipping, both to and from vestirkw Kuwait.
Damaged items
If you received a damaged product, please notify us immediately for assistance.
Contact us
If you have any questions about our Returns and Refunds Policy, please contact us on the contact us page.